Future Talent
Future talent
As a service provider we have faced many business challenges. Often challenges that have been firsts that have made the last 12 years lumpy and bumpy. However, one area that we have always remained committed to is people, recruitment and industry training supported by other more general management operational health & safety training and service.
3-1-5 Health Club in Lancaster continues to set benchmarks in the health and fitness industry through its unwavering commitment to Total Quality Management (TQM) and the holistic development of its team. This dedication not only enhances member experiences but also fosters a thriving community of fitness professionals.
How do we attract future talent?
Accreditation and Industry Leadership
In February 25 , 3-1-5 Health Club became one of the first independent health clubs in the UK to achieve The Active Standard accreditation from ukactive. This certification underscores the club’s adherence to rigorous health and safety protocols, professional standards, and data protection measures, providing members with confidence in the club’s commitment to excellence. https://www.ukactive.com/blog/the-active-standard-three-operators-share-their-views-on-demonstrating-safety-and-quality/?utm_source=chatgpt.com
Enhancing Staff and Member Retention
Investing in staff development has a direct, positive impact on member retention and referrals. By fostering a knowledgeable and motivated team, 3-1-5 Health Club ensures that members receive exceptional service, leading to increased satisfaction and loyalty. Satisfied members are more likely to refer friends and family, contributing to the club’s growth and vibrant community.
Comprehensive Training and Development Pathways
The management team at 3-1-5 Health Club has flourished by engaging in industry-recognised training pathways. Collaborations with esteemed organisations such as the Chartered Institute for the Management of Sport and Physical Activity (CIMSPA) and CST Training for Leadership Management .
Additionally, Les Mills group exercise training programs have been pivotal and are fully endorsed by CIMSPA, ensuring that instructors receive top-tier education aligned with industry standards.
Further enriching their professional development, team members have pursued qualifications and courses offered through Lancaster University Management School and local colleges. These institutions provide National Vocational Qualifications (NVQs) and modern apprenticeships, facilitating a structured recruitment, training, and career progression pathway for emerging fitness professionals and colleagues.
Commitment to Excellence and Community Wellbeing
By integrating comprehensive staff development initiatives with a steadfast commitment to quality, 3-1-5 Health Club not only elevates its service standards but also contributes significantly to the health, fitness, and wellbeing of the Lancaster community. This holistic approach ensures that both members and staff thrive in a supportive and dynamic environment, reinforcing the club’s position as a leader in the fitness industry.